Mazda of South Charlotte

New Mazda Vehicle Warranty

Mazda Warranty Information

Every new Mazda comes with a limited warranty that provides coverage in the unlikely event a repair is needed in the first years of ownership. Exact details are in your warranty information booklet, but rest-assured, we'll be right there with you. Along with your warranty coverage, Mazda provides Roadside Assistance for specific warranties, so the only thing you will need to do is enjoy the drive. Keep in mind, a convenient way to store your service records is in the MyMazda Service History Pages. It's easy to complete and a good way to manage your service history.

Mazda warrants that new Mazda cars and trucks will be free of defects with normal use and prescribed maintenance for 36 months or 36,000 miles, whichever comes first. Ordinary maintenance items, adjustments, parts subject to normal wear and certain other items are excluded. This transferable "limited warranty" is included on all new Mazda vehicles sold and serviced in the United States.

3-year / 36,000-mile* "Bumper-to-Bumper" Limited Warranty
5-year / 60,000-mile* Limited Powertrain Warranty
3-year / 36,000-mile* 24/7 Roadside Assistance Program
* Whichever comes first.

Mazda warrants that new Mazda cars and trucks will be free of defects with normal use and prescribed maintenance for 36 months or 36,000 miles, whichever comes first. Ordinary maintenance items or adjustments, parts subject to normal wear and replacement and certain other items are excluded. This transferable "limited warranty" is included on all new Mazda vehicles sold and serviced in the United States.

Mazda warrants that the Powertrain Components of new Mazda cars and trucks will be free of defects with normal use and prescribed maintenance for 60 months or 60,000 miles, whichever comes first. Ordinary maintenance items, adjustments, parts subject to normal wear and certain other items are excluded. This "limited warranty" is transferable during the warranty period on all new Mazda vehicles sold and serviced in the United States.

RX-8 Rotary Engine Core Limited Warranty Extension

Mazda Motor Corporation is extending the warranty coverage on Rotary Engine Core Components on all RX-8 vehicles produced after the 2004 model year. The warranty coverage for the Rotary Engine Core Components is extended to 8 years (96 months) from the original warranty start date, with a 100,000 mileage limitation. The following is a list of components covered by this warranty:

Rotary Engine Core
  • Rotary Housing and Internal Parts
  • Internal Seals and Gaskets

If Mazda vehicle is not driveable due to a warranted part failure during the coverage period of the New Vehicle Limited Warranty (36 months/36,000 miles), towing service will be covered to the nearest Mazda Dealer. In addition, if a Mazda vehicle is not driveable due to the failure of a warranted powertrain component, then towing service will be covered during the coverage period of the Powertrain Limited Warranty (60 months/60,000 miles).

Call 1-800-866-1998

2006 Vehicles

Mazda warrants that new 2006 Mazda cars and trucks will be free of defects with normal use and prescribed maintenance for 48 months or 50,000 miles, whichever comes first. Ordinary maintenance items, adjustments, parts subject to normal wear and certain other items are excluded. This transferable limited warranty is included on all new Mazda vehicles sold and serviced in the United States.

Genuine Mazda Parts Warranty

Mazda's genuine new or remanufactured parts (other than battery) and accessories purchased from or installed by a Mazda dealer are covered under the Replacement Parts and Accessories Warranty. This includes Mazda Accessories installed by a Mazda dealer prior to the retail delivery of a new Mazda vehicle. A Mazda dealer will repair or replace any properly installed Mazda part or accessory found to be defective in material or workmanship during the Replacement Parts and Accessories Warranty or the remainder of the warranty coverage applied by Mazda to the component.

Mazda's Replacement Parts and Accessories Warranty coverage:
Dealer-Installed Replacement Part or Accessory under the New Vehicle Limited Warranty:

1996 and newer vehicles
  • 12 months/12,000 miles, whichever comes first from the date the part was installed on the vehicle.
  • Labor for removal or replacement will also be covered.
  • Customer must provide a copy of the Mazda Dealer repair order showing installation of the part at an authorized Mazda dealer.
1995 and earlier vehicles
  • 12 months/unlimited miles, whichever comes first from the date the part was installed on the vehicle.
  • Labor for removal or replacement will also be covered.
  • Customer must provide a copy of the Mazda dealer repair order showing installation of the part at an authorized Mazda dealer.

Dealer-Installed Replacement Part or Accessory under the New Vehicle Limited Warranty:

1995 and newer vehicles
  • A replacement part or accessory is covered for the remainder of the warranty coverage applied by Mazda to the component.
1994 and earlier vehicles
  • 12 months/unlimited miles or remainder of New Vehicle Limited Warranty, whichever is longer.
  • Labor for removal or replacement will also be covered.
  • Customer must provide a copy of the Mazda dealer repair order showing installation of the part at an authorized Mazda dealer.
1996 and newer vehicles
  • 12 months/12,000 miles, whichever comes first from the date the part was purchased.
  • Labor for removal or replacement is NOT covered.
  • A copy of the parts invoice is required to validate the parts warranty.
1995 and earlier vehicles
  • 12 months/unlimited miles, whichever comes first from the date the part was purchased.
  • Labor for removal or replacement is NOT covered.
  • A copy of the parts invoice is required to validate the parts warranty.
During the warranty period, this warranty is transferable to subsequent owners.

Our brakes stop, our warranty doesn't. All Genuine Mazda and Value Products by Mazda Brake Pads and Shoes Come with a Lifetime Limited Warranty.

  • All Mazda Genuine Parts or Value Products by Mazda Brake Pads and Shoes are under warranty, as long as the original purchaser of the replacement brake pads or shoes owns the vehicle on which they were originally installed.
  • Warranty is always valid if installation was done by an authorized Mazda dealer.
  • If the brake pads and/or shoes become damaged, defective, or worn out during the warranty period, they may be exchanged for new warranty-equivalent Mazda Genuine Parts or Value Products by Mazda brake pads or shoes.
  • Upon purchase, your authorized Mazda dealer will provide you with a service repair order, which is considered "proof of purchase" under the terms of the warranty. When requesting a warranty replacement, the service repair order must be presented, and the original components must be returned and exchanged for new replacement brake pads or shoes.
  • The customer is responsible for installation charges upon replacement. See your authorized Mazda dealer for a complete list of warranty rights and limitations.

If dealer installed, coverage is as follows:

  • 1-36 months: Free replacement and labor
  • 37-48 months: Customer is responsible for 70% of the MSRP of battery and labor
  • 49-60 months: Customer is responsible for 80% of the MSRP of the battery and labor

What's not covered by your battery's warranty:

  • Damage or failure due to accidents, misuse, theft, fire, freezing and improper discharging, etc.
  • Use in applications for which the battery is not designed
  • Improper installation or battery recharging

Mazda battery warranties are subject to the limitations and exclusions listed in the Mazda Vehicle's Warranty Information Booklet, "What is Not Covered," under the Replacement Parts and Accessories Warranty.

Mazda notes that all Genuine Mazda Accessories, if installed by the Mazda Dealer prior to or at initial vehicle retail delivery, carry the same new-vehicle limited warranty as the vehicle. See dealer for limited-warranty details. With all accessories, please check with your Mazda dealer for applicable models. In some cases, parts in addition to those shown will be required for proper installation. In all cases, professional installation by your Mazda dealer is recommended. Mazda reserves the right to change product availability or specifications at any time without incurring obligations. See your Mazda dealer for details.

Contact Us


Mazda of South Charlotte
10515 Cadillac Street, Pineville, NC 28134
Sales 888-904-8191
Service 888-472-1286
Parts 888-473-5601

Sales
Day Open Closed
Monday 9:00AM 7:00PM
Tuesday 9:00AM 7:00PM
Wednesday 9:00AM 7:00PM
Thursday 9:00AM 7:00PM
Friday 9:00AM 7:00PM
Saturday 9:00AM 7:00PM
Sunday 12:00PM 5:00PM
Service
Day Open Closed
Monday 7:30AM 6:00PM
Tuesday 7:30AM 6:00PM
Wednesday 7:30AM 6:00PM
Thursday 7:30AM 6:00PM
Friday 7:30AM 6:00PM
Saturday 8:00AM 3:00PM
Sunday Closed Closed
Parts
Day Open Closed
Monday 7:30AM 6:00PM
Tuesday 7:30AM 6:00PM
Wednesday 7:30AM 6:00PM
Thursday 7:30AM 6:00PM
Friday 7:30AM 6:00PM
Saturday 8:00AM 3:00PM
Sunday Closed Closed